Food Collection | Getty Images
And you thought those Winkelvoss twins got mad over losing Facebook to Mark Zuckberg when they were at Harvard?
A Harvard Business School associate professor who saw crimson after getting overcharged $4 on a $53.35 order of Chinese food reportedly launched an email wrestling match with the eatery's owners—and let it be known he had notified "the applicable authorities" of the menu mishap.
"I understand that fines are common for price advertising violations," the prof, Benjamin Edelman, ominously noted to the family-run Sichuan Garden restaurant in Woburn, Massachusetts, according to the Boston Globe in a story published Tuesday on Boston.com.
Read More'Mistletoe' drone at TGI Fridays injures woman
Edelman, who teaches in the Negotiation, Organizations & Market unit of the school, was apparently irked to learn that the restaurant's menu on its website hadn't been updated to reflect the prices he was charged for shredded chicken with spicy garlic sauce, stir fried chicken and other dishes.
The professor, whom the Globe notes has a consulting practice that
lists Microsoft, the NFL, and The New York Times as clients, quickly deployed his negotiating skills in his email exchange with manager Ran Duan, whose family owns the restaurant.
A Harvard Business School associate professor who saw crimson after getting overcharged $4 on a $53.35 order of Chinese food reportedly launched an email wrestling match with the eatery's owners—and let it be known he had notified "the applicable authorities" of the menu mishap.
"I understand that fines are common for price advertising violations," the prof, Benjamin Edelman, ominously noted to the family-run Sichuan Garden restaurant in Woburn, Massachusetts, according to the Boston Globe in a story published Tuesday on Boston.com.
Read More'Mistletoe' drone at TGI Fridays injures woman
Edelman, who teaches in the Negotiation, Organizations & Market unit of the school, was apparently irked to learn that the restaurant's menu on its website hadn't been updated to reflect the prices he was charged for shredded chicken with spicy garlic sauce, stir fried chicken and other dishes.
The professor, whom the Globe notes has a consulting practice that
lists Microsoft, the NFL, and The New York Times as clients, quickly deployed his negotiating skills in his email exchange with manager Ran Duan, whose family owns the restaurant.
"I suggest that Sichuan Garden refund me three times the
amount of the overcharge," Edelman helpfully wrote Duan, according to
the Globe.
"The tripling reflects the approach provided under the Massachusetts consumer protection statute, MGL 93a, wherein consumers broadly receive triple damages for certain intentional violations," Edelman wrote in one of several lengthy, detailed emails to Duan published by the Globe.
"Please refund the $12 to my credit card. Or you could mail a check for $12 to my home."
Read MoreSugar slide to sweeten Smucker, Hershey shares
Duan was very polite with Edelman as he explained in his own emails that the website hadn't been updated with new prices, and as he offered to refund him the four bucks the professor was overcharged. Duan said he would wait for authorities to determine any penalty and whether he actually owes Edelman treble damages.
Duan told the Globe that the email exchange "just broke my heart."
"I have worked so hard to make my family proud and to elevate our business."
Edelman, who told the Globe the food "was delicious," also said he plans on taking "a few days" to weigh his legal options.
Read the full, bizarre exchange at Boston.com.
"The tripling reflects the approach provided under the Massachusetts consumer protection statute, MGL 93a, wherein consumers broadly receive triple damages for certain intentional violations," Edelman wrote in one of several lengthy, detailed emails to Duan published by the Globe.
"Please refund the $12 to my credit card. Or you could mail a check for $12 to my home."
Read MoreSugar slide to sweeten Smucker, Hershey shares
Duan was very polite with Edelman as he explained in his own emails that the website hadn't been updated with new prices, and as he offered to refund him the four bucks the professor was overcharged. Duan said he would wait for authorities to determine any penalty and whether he actually owes Edelman treble damages.
Duan told the Globe that the email exchange "just broke my heart."
"I have worked so hard to make my family proud and to elevate our business."
Edelman, who told the Globe the food "was delicious," also said he plans on taking "a few days" to weigh his legal options.
Read the full, bizarre exchange at Boston.com.
Dan ManganHealth Care Reporter
No comments:
Post a Comment