Tigo Pesa, with a subscriber base of 3.6 million customers, became the first mobile money service in the world to pay profit to its users when three months ago it shared a profit of TZS 14.25 billion ($8.64 million) accumulated in the Tigo Pesa Trust Account.
The company has continued the initiative albeit with a lower sum which the General Manager, Diego Gutierrez, says is because the first was accumulated over three and half years. “This second payment is the profit accumulated from funds held in trust in commercial banks for three months in the quarter July to September 2014,” the General Manager said in a statement sent to Ventures Africa. “This second round of profit disbursement shows the company’s continued commitment to
benefit and improve the lives of Tanzanians. The payment goes to all Tigo Pesa users including super agents, retail agents and individual users of the service.”
Mr Gutierrez explained that, as before, the average return to a customer will vary based on their average daily balance in their Tigo Pesa e-wallet. This applies to super-agents, retail agents and individual customers. The next instalment for the quarter of October to December 2014 will be paid out in February 2015.
The biggest commercial brand of Millicom, Tigo offers a diverse product portfolio in voice, SMS, high-speed internet and mobile financial services. The company has pioneered innovations such as Facebook in Kiswahili, Tigo Pesa App for Android & iOS users, and East Africa’s first cross-border mobile money transfer with currency conversion.
The Tigo 3G network guarantees the best services to its subscriber’s in all regions across the country. Between 2013 and 2014 alone the company launched over 500 new network sites and plans to double its investment by 2017 in terms of coverage and additional capacity networks for deeper penetration in rural areas. With over 7 million registered subscribers to their network, Tigo directly and indirectly employs over 100,000 Tanzanians including an extended network of customer service representatives, mobile money merchants, sales agents and distributors
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